At 8K IPTV, we are committed to providing a high-quality IPTV experience at one of the most competitive prices in the market. Your satisfaction is our top priority. If our service doesn’t meet your expectations or live up to our promised standards, we offer a simple and transparent refund policy.

7 Day Money-Back Guarantee

We proudly offer a 100% Money-Back Guarantee for the first 7 days after your purchase. If, for any reason, you are not satisfied with our IPTV service during this period, you are eligible for a full refund—no questions asked.

How to Request a Refund:

• Contact us via email at info@8kiptv.tv within 7 days of your purchase.
• Provide your order details and reason for cancellation.
• Your refund will be processed promptly using the original payment method.

Refunds After 7 Days

We understand that technical issues can sometimes arise after the initial 7 day period.

If you experience a persistent service issue and we are unable to resolve it, we will offer a partial refund, calculated based on the duration the service was successfully used.

Example:
If you purchased a 12-month subscription for $49 and encountered an issue after 3 months, you would only be charged for the time you used the service ($20). The remaining $29 would be refunded.

This approach ensures fairness for both parties and reflects our dedication to customer satisfaction.

Hassle-Free Process & Support

We aim to make the refund process as simple as possible. If you face any difficulty:

• Reach out to our customer support team.
• We’ll assist you through every step—from troubleshooting the issue to processing a refund.

We also offer full support for setup, installation, and usage, ensuring you get the most out of your subscription.

Exceptions

Refunds may not be granted under the following circumstances:

• Refund request is submitted after the subscription term has ended.
• The issue is related to unsupported devices, misconfigurations, or internet/network problems unrelated to our service.
• Abuse of the refund policy (e.g., multiple refund claims from the same user).

Contact Us

If you have any questions or need assistance with a refund, please contact us at:

Email: info@8kiptv.tv
Website: www.8kiptv.tv

last updated on 2025-06-30